Terms and Conditions

All content and services provided through this website, www.ttmm.world (or "our website"), are provided by TTMM LLC ("TTMM LLC") under the terms and conditions set forth below (and in our Privacy Policy, which, together, constitute the terms of use of our website). By visiting or shopping at our website, you agree to accept and be bound by these terms and conditions. It is the responsibility of each user of our website to read and understand these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.

Methods of Payment

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay for all orders placed online.

Charges & Credits

By placing an order, the customer authorizes and agrees that all charges and fees, as outlined in the Terms of Sale, will be charged to the credit card provided at the time of sale. Store credits are valid for use within 1 year from the credit date. Store credits can only be used by the customer whose name appears on the original transaction/account and are not transferable to a second party.

Sales Tax

Sales tax at the standard statewide rate of 7.50% is applicable on all orders shipped to addresses in California plus any additional California county or municipal sales taxes associated with the shipping address (e.g., Los Angeles County clients will be charged 7.50% CA tax + 1.50% LA County Tax = 9.00%). Orders shipped outside of California are sales tax-exempt. If you seek a tax exemption, TTMM LLC requires a completed, current California Resale Certificate Form to be submitted for each order where tax is removed. We do not keep forms on file. Tax will not be removed from quotes or invoices until a completed form is submitted and approved.

Shipping Options

We ship within the continental United States, including Hawaii and

Alaska. International shipments of small goods are available on a product-by-product basis. Our standard shipping method is via UPS Ground; however, large and fragile items, such as vintage furniture and objects, may require premium White Glove Delivery service. Please allow 7-10 business days for delivery after the purchase date. If you wish to receive your orders sooner, please select 2-Day Shipping at checkout or contact our store at 424) 249-3884 for assistance. We are unable to ship to PO Box addresses as we ship via UPS.

TTMM LLC partners with third-party delivery services to facilitate the delivery of merchandise. While we act only as an intermediary between the customer and the delivery service, we will coordinate a replacement, credit, or refund if an item arrives damaged or incorrect, depending on the circumstances. TTMM LLC is not responsible for lost or stolen packages. To report a missing package or file a claim, please contact UPS.

Shipping rates to certain regions may vary. Oversize items may incur additional shipping or handling fees, which will be displayed at checkout. In the event of a significant difference in shipping charges, you will be notified before your order ships, and your approval will be required for the additional charge.

In-Store Local Pickup

If you prefer, you can select free in-store pickup during checkout and collect your order at:

TTMM LLC

900 N La Cienega Blvd

Los Angeles, CA 90069

Monday-Friday

10 AM - 5 PM

Please call ahead so we can have your order ready.

We are not responsible for paid items left over 21 days from purchase. Items not picked up will incur a 50 transfer fee to have them moved to our warehouse.

White Glove Delivery

For larger or more fragile items such as custom furniture and vintage objects, we offer a White Glove Delivery service. This service includes blanket wrapping and inside placement of the furniture pieces. To request White Glove Delivery, simply select the option during checkout. For more details or to request a quote, please contact us at info@ttmm.world or (424) 249-3884.

Storage Policy

Furniture purchased from TTMM LLC will be held for 1 week only. After this period, a 50 dollar transfer fee will apply to move the item to our warehouse. For long-term storage, please contact us at delivery@ttmm.world for detailed storage fees. Storage fees will accrue at a rate of 150 dollars per week after 10 business days at our warehouse.

Trade Memos and Returns

All trade memos must be processed through our store. For trade clients or stylists seeking products for shoots, please contact us at info@ttmm.world or (424) 249-3884. Memos purchased and returned through our online store will be refunded as store credit minus a 20 dollar restocking fee.

Returns

Items purchased online may be returned for a full refund within 21 days of delivery. All items must be returned in their original packaging and condition. To begin a return, please contact us at info@ttmm.world.

Once the returned items are received by TTMM LLC, refunds will be credited to the original form of payment within 1-2 business days.

Unless the item is received damaged, the customer is responsible for any return shipping costs. Delivery charges will not be refunded for unsuccessful delivery attempts. Custom, made-to-order, sale, vintage, and international items are considered final sale and are non-returnable.

International Shipments

All international shipments of small household goods and fine art pieces are coordinated via UPS. Duties, taxes, and UPS shipment costs will be displayed at checkout. Please allow 48-72 hours to process your international order before shipment. We are unable to ship large and fragile vintage furniture

or fine art pieces outside the continental U.S. However, you may arrange for delivery to your domestic freight forwarder or receiving warehouse. For more details, please contact info@ttmm.world.

Backorders and Lead Times

Occasionally, items may be backordered. In such cases, you will be notified via email with an estimated arrival time. Lead times quoted during the purchase process are estimates and may vary due to unforeseen circumstances. We will notify you of any anticipated delays. Delays caused by product availability or fabric selection may affect lead time.

Privacy Policy

At TTMM LLC, we respect your privacy and will never sell, rent, or share your personal information with any third party. Information submitted to us is used only for processing your order and improving our services. If there are changes to our privacy policy, they will be posted promptly on our website.

Security

All transactions on www.ttmm.world occur over a secure SSL encrypted server. We do not store credit/debit card information on our database. You will notice that our website uses HTTPS to ensure a secure connection during your transaction.